When you create an account or purchase a ticket, we collect: your name, email address, and payment information (processed by our third-party payment provider). We do not store raw payment card data.

If you sign in with Discord, we receive your Discord user ID, username, and avatar URL as provided by Discord's OAuth service.

We also collect standard server logs: IP addresses, browser type, and pages visited. This data is used solely for security and service diagnostics.

Your data is used to: process ticket purchases, manage your account, send essential transactional communications (order confirmation, event reminders), and comply with legal obligations.

We do not use your data for profiling, automated decision-making, or targeted advertising.

We do not sell your personal data. We share data only with service providers necessary to operate the Event (e.g. ticketing platform, payment processor, email delivery). These providers are bound by data processing agreements.

We may disclose data where required by law or to protect the rights, property, or safety of 4 Seasons, its attendees, or the public.

This website uses strictly necessary cookies to maintain your session and authentication state. No third-party tracking or advertising cookies are used.

You can disable cookies in your browser settings, but this may prevent certain features from functioning correctly.

Account and purchase data is retained for as long as your account is active or as required by Dutch/EU financial regulations (typically 7 years for transaction records).

We implement industry-standard security measures including encrypted connections (TLS), hashed passwords, and access controls. No system is completely secure; use a strong, unique password.

If you are in the European Economic Area, you have the right to: access the personal data we hold about you; request correction or deletion; restrict or object to processing; receive a portable copy of your data; and lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

To exercise any of these rights, contact us via our Discord server or the website contact form. We will respond within 30 days.

We may update this Privacy Policy at any time. Material changes will be communicated via email or a notice on this website. Continued use of our services after the update constitutes acceptance.

For privacy-related inquiries, data requests, or concerns, please contact us via our Discord server or the contact form on this website.